Do you use up to a maximum of 100 Kilowatt of municipal or collective heating for hot water or heating at your business premises? Then the Dutch Heat Act (Warmtewet) applies to you, specifically when it comes to:
- national maximum rates
- under what circumstances the supplier can disconnect the services
- when you are entitled to compensation because of an interruption
- what must be in the agreement
- your rights and obligations when it comes to measuring your heat consumption
If you are involved in a disagreement, you can approach a Disputes Committee. All heat suppliers must be registered with such a Disputes Committee.