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If you use municipal heating or collective heating for hot water or heating at your business premises and you use up to a maximum of 100 Kilowatt, you must adhere to the Heating Act (Warmtewet). The heating act rules stipulate:
- maximum national rates
- when the heat supplier may proceed with the disconnection of services
- when you are entitled to compensation during interruption
- what must be stated in the agreement
- your rights and obligations with metering your heat consumption
If you are involved in a disagreement, you may approach a Disputes Committee. All heat suppliers must be registered with such a Disputes Committee.
If you supply heat to consumers or to small businesses with a maximum connection of 100 Kilowatt, under the Heating Act you must:
- register as heat supplier (in Dutch) with the Netherlands Authority for Consumers and Markets (ACM)
- enter an agreement with your clients
- comply with the maximum ACM rates
- find out whether you need a permit from ACM to supply heat
Reference values heating equipment
The Heating Regulation (based on the Heating Act) sets reference values for heat distribution equipment (in Dutch) in order to establish maximum prices.