Privacy and cookies
Privacy statement
This is the privacy statement of the Netherlands Chamber of Commerce KVK regarding Business.gov.nl. This privacy statement applies to data collection by Business.gov.nl on the website and the use of cookies.
We respect the privacy of all clients and website users. We take care to ensure that all personal information you give us remains confidential. This privacy statement is exclusively applicable to our services.
You should be aware that the Netherlands Chamber of Commerce is not responsible for the privacy policies of other websites to which our website links. We therefore recommend that when accessing third-party websites through ours, you consult their privacy statement and disclaimer.
Feedback and your privacy
When you are browsing our website, you will get a pop-up asking you to comment on your experience. We use this feedback to improve our website wherever possible. Most of the feedback we receive is dealt with immediately by the content editors of Business.gov.nl. We also send feedback to the European Commission (EC): the feedback we gather on pages marked as ‘Your Europe Single Digital Gateway’ content. This enables the EC to keep an eye on the user-friendliness of the Dutch pages on the Your Europe portal.
The purpose of the feedback tool is to find out how we may improve your user experience on Business.gov.nl. It is in no way our intention to gather your personal information. Under the stipulations of the GDPR, we are not allowed to store the feedback data if it contains any personal data. We will directly delete any personal data given by you, such as addresses and email addresses.
Please do not use the feedback tool for asking us questions to which you want to receive a personal reply. If you want to receive a personal reply to your question, please go to our Contact page. Here you can find the organisation that can answer your question. Or write to our mailbox: editor@business.gov.nl.
Processing of personal data
When you register for KVK services such as a newsletter, KVK requests that you provide personal information. This information is saved in the customer database for a year, to be able to provide you with the requested services. After this year the data will be removed. At the end of this privacy statement you will find a list of the cookies used, how they work, and how long they are saved after first use.
The Netherlands Chamber of Commerce may use your personal data to inform you about products and services and to help improve the available services. KVK will use your email address for this purpose if you have given prior permission to do so. You can unsubscribe from Netherlands Chamber of Commerce mailings at any time using the method indicated within the mailing itself.
In principle your personal data will be used by KVK only. KVK does not disclose personal data to third parties without your permission, unless obliged to do so by law or a court ruling, or wherever necessary to fulfill an agreement between you and the Netherlands Chamber of Commerce.
You have the right to view, or change or remove your personal data. If you wish to do so, you can contact KVK through the contact details below.
Contact details
Email: editor@business.gov.nl
Postal address
Netherlands Chamber of Commerce KVK
P.O. Box 48
3500 AA Utrecht
Expiry of data
The Netherlands Chamber of Commerce stores your data no longer than is necessary for the ends to which they were initially submitted and processed.
Changes
This privacy statement may be changed without prior notice as a result of changes in the operations of the Netherlands Chamber of Commerce. We therefore recommend that you regularly check this privacy statement.
Cookies and Web Storage
This website uses cookies and Web Storage. More about the cookie policy of the Netherlands Chamber of Commerce will follow.
What are cookies?
Cookies are small text files stored on your computer when you visit a website. They identify your computer throughout your visit (session).
Three types of cookies
- Essential cookies
Some cookies are essential for storing settings or preferences throughout your visit to a website or until your following visit. Suppose you don't want to receive cookies from a particular website – this website 'remembers' your preference by placing a cookie. Blocking cookies means that you'll be asked the same questions repeatedly each time you visit the same website.
- Website Usage Cookies
Some cookies provide information about which pages you've viewed, in which order and for how long. Statistics can then be generated to help improve website usage for future visitors. A similar type of cookie can be used to conduct online surveys.
- Third-Party Website Cookies
Some website elements place cookies originating from third-party websites. This type of cookie allows useful add-on features to be included, e.g. interactive Google Maps with directions, Facebook 'Like' buttons or options to post something via Twitter. These cookies 'inform' the website you're visiting whether you're logged in with Google, Facebook or Twitter. Business.gov.nl does not use this type of cookie.
Web storage
The Netherlands Chamber of Commerce uses HTML5 Web Storage to store data. This works in almost the same way as cookies but it is safer and can store more information. In web storage there is a difference between session storage and local storage. In session storage your data are removed directly after you have shut down your browser. In local storage you can decide for yourself how long your browser stores data. This depends on your browser settings and how often you delete your browser history.
Which cookies does Business.gov.nl use?
Cookies for statistics and surveys
Business.gov.nl uses cookies to generate web statistics and to conduct surveys. This allows us to find out how visitors use our website. This information can help us to improve the site. These 'analytics cookies' contain a unique number. They do not contain any personal information. Business.gov.nl cannot use cookies to identify you personally. Nor can these cookies be used to identify you on other websites.
The anonymous data that we collect using these cookies is for improving our website only and is not made available to any third party whatsoever.
Blocking cookies
Would you prefer not to receive cookies? You can adjust your browser settings to disable them. The website veiliginternetten.nl (Dutch only) provides information about the most commonly used browsers.
Generating web statistics
(Type 2 Cookies: Website Usage Cookies)
Using Google Analytics, aggregated, statistical information about the use of Business.gov.nl can be collected, for example, the pages that are most frequently viewed or how many clicks there are on a certain link.
Read more about Google Analytics.
| Name | Function | Domain | Expiry |
|---|---|---|---|
| __utma | Identifying unique website visitors | Business.gov.nl | 2 years after placement or update |
| __utmb | Establishing a visitor session | Business.gov.nl | 30 minutes after placement or update |
| __utmc | Establishing a visitor session | Business.gov.nl | after visit |
| __utmd | Masking visitors&apo; IP addresses | Business.gov.nl | |
| __utmz | Tracking traffic sources and navigation | Business.gov.nl | 6 months after placement or update |
| ___utmv | Storing custom variables | Business.gov.nl | 2 years after placement or update |
| ___utmx | Distributing visitors among variants for A/B testing | Business.gov.nl | 2 years after placement or update |
Contents
(Type 1 Cookies: Essential Cookies)
Business.gov.nl uses Web Storage items to make the following possible:
| Name | Function | Type |
|---|---|---|
| @@History/scroll/[paginaId] | Enabling proper scrolling when navigating through the previous or next button of the browser | Session storage |
| cookieAlertShown | Showing cookieAlert only once | Local storage |
Data visualisations
(Type 2 Cookies: Website Usage Cookies)
Google Visualisation API
| Name | Function | Domain | Expiry |
|---|---|---|---|
| PREF | Identifying unique website visitors | google.com | 2 years after placement |
Video playback
(Type 2 Cookies: Website Usage Cookies)
We provide video content on the Business.gov.nl website using YouTube.
| Name | Function | Domain | Expiry |
|---|---|---|---|
| VISITOR_INFO1_LIVE | Identifying unique visitors | youtube.com | 6 months after placement |
| PREF | Monitoring playback format, e.g. Flash | youtube.com | 10 years after placement or update |
| use_hitbox | Monitoring in-video interaction | youtube.com | after visit |