Arcades must check clients for gambling addiction

This information is provided by

Netherlands Enterprise Agency, RVO

Effective date: 1 October 2021

What changes?

Do you offer risky games of chance in an amusement arcade or casino? You must be connected to the Central Exclusion Register for Games of chance (Centraal Register Uitsluiting Kansspelen, Cruks). Before a customer can play, you must check if this person is registered in Cruks. If they are you cannot allow the player in.

This requirement to have a connection to the Cruks register (in Dutch) also applies to parties offering games of chance via the internet (remote gambling). Cruks is meant to help prevent gambling addiction.

For whom?

  • amusement arcades
  • casinos
  • providers of online games of chance

When?

It is expected this change to Remote Gambling Act (Wet Kansspelen op afstand, Wet Koa) will come into force on 1 October 2021.

Please note: The effective date of this measure is not yet final. Entry into force is subject to its passing through the upper and lower houses of parliament or proclamation of the Order in Council (Algemene Maatregel van Bestuur, AMvB) or ministerial decree and publication in the Staatsblad or Staatscourant (in Dutch).

This information is provided by

Netherlands Enterprise Agency, RVO