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If you own a company in the Netherlands and want to reclaim VAT from another EU Member State, you must submit an application for a VAT refund online via a (Dutch-language) Dutch Tax and Customs Administration's website. You need login details in order to use this service. You can request them from the Dutch Tax and Customs Administration. It can take up to 4 weeks to process your request.
The Dutch Tax and Customs Administration will forward your request to the Tax Department in the Member State where you wish to make the claim. You must submit your request before 1 October (or: 30 September at the latest) of the year following the year for which you request a VAT refund. If you fail to so so on time, the Member State where you make your claim, may decline your request. In that case you will not receive your VAT refund.
Dutch VAT refund
Different rules apply if you are you established as an entrepreneur in another EU country or outside the EU and you want to reclaim Dutch VAT.
European Commission e-learning module
The free of charge e-learning module on the European Commission website will teach you how to apply for your VAT to be returned from another EU state step-by-step.