Rules for tourism businesses and events

This information is provided by

Netherlands Chamber of Commerce, KVK

The lockdown in the Netherlands is gradually being lifted. Step 4 of the reopening plan has entered into force. Due to the rapid increase in contaminations, some measures are tightened from 10 July. Read what measures still apply.

Measures tightened from 10 July until 13 August

Due to the rapidly increasing contamination rate, the government has temporarily tightened a number of measures as of 10 July 06:00 CEST.
Nightclubs and discotheques need to shut their doors again, and hospitality businesses can no longer make use of the corona entry pass system to forego the 1.5 metres distance rule.

Non-seated events are no longer possible, and entertainment is no longer permitted in hospitality businesses. All hospitality venues must close their doors at midnight.

See below for more details en check The coronavirus and your company to see which measures are currently in place. For more information about the reopening plan, see Government.nl.

People going on holidays from the Netherlands in July and August can get still tested free of charge, if they are not yet fully vaccinated and have to show a negative test result before travelling abroad.

Please note: on 19 July 2021, the government added adequate ventilation to the basic corona rules.

Events

Events where guests have an assigned seat, whether indoor or outdoors, are allowed again. Also allowed are demonstrations, meetings, and gatherings as defined under the Public manifestations Act (Wet openbare manifestaties in Dutch) and markets. All events and gatherings must take into account the local rules and requirements, such as permits.

Do you organise events? And do you want to organise an event in the period 1 July and 31 December 2021? You may be eligible for the subsidy scheme for events.

Sports

From 26 June, all types of sports for all ages are allowed again. Spectators are allowed if they can maintain 1.5 metres distance. Read more.

One-day events still possible, two-day events cancelled

The Dutch government announced on 26 July that all events that last more than one day and where visitors spend the night(s) will be cancelled. This measure will apply at least until 1 September 2021.

One-day events that last for up to a maximum of 24 hours, for instance football matches and single-day music festivals, may take place. These events must have fixed seating arrangements at 1.5 metres distance. If events organisers impose the corona entry pass system for admittance, then a maximum of 2/3 of the venue capacity can be used.

Test certificate

If you organise (sporting) events, or work in the tourism or hospitality business, you may ask your guests for a test certificate before entry. This will allow you to use a maximum of 2/3 of your venue capacity. Read more.

Subsidy for cancelled events per 1 July 2021

From 1 July 2021, events organisers are able to organise events such as festivals and concerts again. If the event then has to be cancelled due to new coronavirus restrictions, the government will refund any costs incurred in the planning and organising of the event: 80% will be a gift, the rest a loan. This scheme applies to events scheduled between 1 July and 31 December 2021. For further details of the scheme see Subsidy scheme for events cancelled due to corona measures.

Take care of adequate ventilation

On 19 July 2021, the government announced that adequate ventilation will be added to the basic corona rules. This is especially important for hospitality venues that welcome several guests throughout the day. Make sure to air the space regularly, according to the recommendations.

Face masks

The requirement to wear a face mask no longer applies in most situations from 26 June. It continues to apply only in situations where staying 1.5 metres apart is impossible. For example on public transport, on aeroplanes and other forms of passenger transport, at stations and airports, and in secondary schools.

Hospitality businesses

Hospitality businesses may resume their business both indoors and outdoors, except for nightclubs and discotheques, which again need to close their door. Read the rules for hospitality businesses for all the details. The main points:
  • Hospitality businesses like caf├ęs and restaurants may resume their normal hours of business up until midnight. A reservation must be made and strict rules must be observed.
  • Registration of guests and a health check are still mandatory.
  • Visitors should be given assigned seats 1.5 metres apart.
  • Hotels are allowed to be open for everyone and are allowed to serve food in the hotel restaurant and bar.
  • Room service is allowed.
  • Hospitality businesses may also offer takeaway food.

Please note that if your staff and customers do not comply with the rules (part of) your location may be closed by the local authorities or you may be fined.

Cultural and recreational institutes

Cinemas and cultural institutes are open under conditions. See what the rules for arts and culture are. Conference centres and other venues are also open. These rules apply:
  • Registration and health checks are compulsory for inside events.
  • At locations where people move around, like shops and museums, the maximum capacity is 1 person per 5 square metres.
  • For events and locations such as theatres where people have an assigned seat, 2/3 seating capacity maximum is allowed when attendees are required to show a corona entry pass for admittance.
Indoor and outdoor venues, such as museums, zoos, and theme parks are allowed to be open. This includes:
  • museums;
  • zoos;
  • theme parks;
  • fairs and carnivals (kermissen);
  • casinos;
  • indoor play and recreational venues (for example, laser gaming venues);
  • saunas and spas;
  • cultural heritage sites with a public function;
  • indoor facilities at theme parks, zoos, and other mainly outdoor venues;
  • indoor catering facilities at cultural and recreational venues. The rules for restaurants and bars apply.

Coaches and other recreational vehicles

Wearing a face mask is compulsory in all public transport. In holiday coaches, taxis, or recreational vans, a health check must be performed, and if there is more than one passenger, face masks are also required. It is strongly recommended to work with reservations.

Recreation on the water

River cruise ships, excursion boats, and other recreational water vehicles may offer their services again. The rules are:
  • registrations, reservations, and health checks are compulsory;
  • visitors are assigned a seat;
  • the maximum capacity is allowed when attendees have a corona entry pass;
  • the rules for hospitality businesses apply to all catering services offered on board ship.

Tourism businesses

Tourists must check with their country's administration before travelling to the Netherlands. Tourism businesses may offer vouchers to visitors who decide not to come. For travelling outside the Netherlands: read Netherlands worldwide.
Tourism inside the Netherlands is possible, but restricted. See the Government page Travelling to the Netherlands from abroad.
Note that a European entry ban is in effect for some people, barring them from travelling to the European Union or the Schengen area. You may only travel to the Netherlands if the purpose of your trip falls under one of the exemption categories.

Provide clear cancellation information

Make sure you outline your cancellation policy clearly in your general terms and conditions. That way, you can protect yourself (at least partially) if you are suddenly faced with many cancellations (due to corona 'shadow bookings', for example).

This information is provided by

Netherlands Chamber of Commerce, KVK