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Are you an entrepreneur in the cultural sector? Since 10 July the corona rules in the Netherlands have become more strict. Among others, event organisers are required to allocate seats to visitors and visitors need to maintain 1.5 metres distance. The basic corona rules remain in place as well. You must also make sure your location is well ventilated.
Locations where people are seated
At locations where people are seated, such as theatres, cinemas, concert venues, casinos and conference halls, visitors must have designated seats. The seating must be arranged in such a way that everyone can keep 1.5 metres distance. A health check is mandatory, and you must ask visitors to register.
Locations where people are moving
At locations where people are moving around, for instance museums, zoos or amusement parks, 1 person per 5m2 is allowed. If you use a corona entry pass system, you can open at 2/3 of your full capacity. In that case visitors do not need to keep 1.5 metres distance.
From 10 July 2021 events may be organised only if visitors have designated seating. Visitors need to maintain 1.5 metres distance. If a corona entry pass system is used, organisers may use 2/3 of their venue's capacity without requiring visitors to keep 1.5 metres distance. For a corona entry pass visitors need a valid test certificate, proof of vaccination or proof of recovery. Events with a duration of more than 1 day (with overnight stay) are not allowed until at least 1 September.
If you offer catering facilities in your establishment or on your terrace, you must comply with the rules for the hospitality sector.
Voucher or refund
Did you cancel an activity due to the coronavirus and are you unable to reschedule your performance, festival or concert? You may offer your customers an alternative date or a voucher (credit note). A voucher must cover the costs of the ticket and extra costs such as service or booking fees. Customers have the right to ask for a monetary refund even if they did accept a voucher or if you did manage to reschedule.