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Are you an entrepreneur in the cultural sector? The 1,5 metre social distancing rule is no longer in place as of 25 September. It will remain an advice. Instead, for entrepreneurs in the hospitality sector and in the cultural sector using the corona entry pass system will be mandatory. All other basic corona rules, such as washing your hands regularly and making sure there is a good flow of fresh air, remain in place.
Maximum capacity at activities and events
- Indoors with assigned seats: 100% of your venue’s capacity, no closing time
- Indoors without assigned seats: 75% of your venue’s capacity, mandatory closing time between 00.00 and 06.00 hours
- Outdoors without assigned seats: 100% of your venue’s capacity, no closing time
Rules for cultural indoor and outdoor locations
- You have to separate the entry and exit.
- Your visitors need (free) tickets for your location. If your visitor does not have a corona entry pass, you do not need to reimburse their ticket.
- Distance between artist and visitors must be maintained.
- A health check is mandatory, and you must ask visitors to register.
- Multi-day events: visitors must show a valid corona entry pass every 24 hours. You must check this.
When is the corona entry pass not needed?
- In museums and libraries
- When performing arts
- At locations where people are moving around, for instance zoos or amusement parks
If you offer catering facilities in your establishment or on your terrace, you must comply with the rules for the hospitality sector.
Voucher or refund
Did you cancel an activity due to the coronavirus and are you unable to reschedule your performance, festival or concert? You may offer your customers an alternative date or a voucher (credit note). A voucher must cover the costs of the ticket and extra costs such as service or booking fees. Customers have the right to ask for a monetary refund even if they did accept a voucher or if you did manage to reschedule.