This article is related to:

Corona: rules for arts and culture

This information is provided by

Netherlands Enterprise Agency, RVO

Are you an entrepreneur in the cultural sector? You may not receive visitors. This applies to among others:

  • libraries (although they may lend and receive returned books)
  • theatres
  • museums
  • concert venues
  • cinemas
  • music schools
  • zoos
  • monuments accessible to the public

Voucher or refund

Did you cancel an activity due to the coronavirus and are you unable to reschedule your performance, festival or concert? You may offer your customers an alternative date or a voucher (credit note). A voucher must cover the costs of the ticket and extra costs such as service or booking fees. Customers have the right to ask for a monetary refund even if they did accept a voucher or if you did manage to reschedule.

This article is related to:

This information is provided by

Netherlands Enterprise Agency, RVO