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Government information for entrepreneurs

Corona: rules for the hospitality sector

This information is provided by

Netherlands Enterprise Agency, RVO

Are you an entrepreneur in the hospitality sector? As of 1 June restaurants, bars, terraces and hotels are open again for business. You must comply with the rules. These are national guidelines, please check the rules for your municipality with your safety regionExternal link (in Dutch). Safety regions can close off an establishment for up to 14 days if several infections originating there have been identified. You must of course also comply with all general rules for the hospitality sector.

Restaurants, bars and terraces

For restaurants and bars the following requirements apply:

  • Guests must make a reservation.
  • You must ask all customers beforehand if they have any corona related symptoms.
  • From 10 August on you must ask your customers' names and contact data, so the Municipal Health Service (GGD) can trace the source of an outbreak and their contacts. Customers can voluntarily provide this information.
  • You may only offer seating at tables or at the bar.
  • Guests must maintain 1.5 metres distance, unless they are part of the same household.
  • Your staff must maintain 1.5 metres distance both from guests as well as from other staff.
  • You make sure customer flows are well separated, for instance around the entrance and sanitary facilities.

Rules for terraces

If your establishment has a terrace, you must comply with the following requirements:

  • You may only offer seating at tables.
  • Guests must make a reservation.
  • You perform health checks on your visitors.
  • From 10 August on you must ask your customers' names and contact data, so the Municipal Health Service (GGD) can trace the source of an outbreak and their contacts. Customers can voluntarily provide this information.
  • Guests must maintain 1.5 metres distance, unless they are part of the same household.
  • Your staff must maintain 1.5 metres distance both from guests as well as from other staff.
  • You make sure customer flows are well separated, for instance around the entrance and sanitary facilities.
  • So-called cough screens or hygiene screens may be installed if it is not possible to maintain 1.5 metres distance between tables.

Do you want to expand your terrace or create one? You must change or apply for a new operating permit for your establishment. You apply with your municipality. In some case you must apply for a separate permit for a terrace.

Night clubs and disco's

Nght clubs and disco's are not as yet allowed to reopen. It is expected they may reopen from 1 September.

Coffeeshops

Coffeeshops may reopen if they comply with the rules for the hospitality sector.

Sports and club canteens

Sports and other club canteens and their terraces may reopen if they comply with the rules for the hospitality sector.

Cinemas, concert venues and theatres

If you operate catering services in a cultural institutions such as cinema, theatre or concert venues, you must follow the rules for the hospitality sector. You must also comply with the corona rules for cinemas, theatres and concert venues.

Protocols

Hospitality sector organisation Koninklijke Horeca Nederland (KHN) has drawn up a protocolExternal link (in Dutch) for the reopening of hospitality establishments.

Most sector organisations have drawn up protocols that state the rules with respect to reopening. You can find these on the Dutch-language website Mijn coronaprotocolExternal link.

Please note: a protocol is not legislation, but an elaboration of the National Institute for Public Health and the Environment's (RIVM) advice for the workplace.

Basic corona rules

The basic corona rulesExternal link remain in place. These are among others:

  • Wash your hands often.
  • Cough and sneeze into your elbow.
  • Use paper tissues to blow your nose and discard them after use.
  • Do not shake hands with others.
  • Maintain 1.5 metres (2 arms lengths) distance from other people.
  • Stay home if you have any corona-like symptoms such as for instance a cold, tightness of the chest or a (slight) fever. And get tested if you have 1 or more symptoms. Stay at home until you have the results.

Financial support

Do you want to make use of or have you applied to one of the government measures for financial support? It makes no difference whether you are open for business or not. As long as you fulfil the requirements you can apply.

This information is provided by

Netherlands Enterprise Agency, RVO