Corona: rules for the hospitality sector

This information is provided by

Netherlands Enterprise Agency, RVO

Are you an entrepreneur in the Dutch hospitality sector? You need to use the corona entry pass system, both indoors and outside. Allocated seating is required for all guests. The 1.5 metre social distancing rule is mandatory. Everyone must also follow all other basic corona rules, such as washing your hands regularly and making sure there is a good flow of fresh air.

You need to close your establishment every day between 17:00 and 05:00 hours. You may offer takeout outside the mandatory closing hours. Everyone must wear a face mask when not seated. Note that everyone must maintain 1.5 metres distance, this affects the number of guests you can receive (1 person per 5m2).

Rules for the hospitality sector

These rules apply to all businesses in the hospitality sector, such as restaurants, bars, terraces, coffeeshops, club canteens, and other catering facilities:

  • All establishments need to be closed from 17:00 until 05:00 hours, except for takeout. Hotels do not need to close, but their restaurants do need to close from 17.00 hours.
  • A corona entry pass is mandatory. This includes outside terraces and catering facilities in for instance shops or sports facilities.
  • A corona entry pass is not mandatory when offering takeout, but you and your customers need to maintain 1.5 metres social distance.
  • Do you offer both dine-in and takeout? Then you need to separate your guests. If you are unable to separate them, you do need to verify the corona entry pass of your takeout customers. You must always verify the entry pass data with your guest's proof of identification.
  • Guests on your outdoor terrace also need a corona entry pass.
  • You must offer allocated seating, both indoors and outside.
  • Regulars need to have their corona entry pass checked every time they visit.
  • Night clubs, dance halls and discotheques may be open, provided they follow all rules for the hospitality sector. This also means they have to close between 17:00 and 05:00 hours.
  • You perform short health checks.
  • You ask you guests to register for contact-tracing purposes. Guests are not required to leave their personal details.
  • Everyone should follow the basic corona rules.
  • You make sure your establishment is well ventilated and has a clear entry and exit stream for your visitors.
  • You ask your employees to test themselves twice a week, but you may not force them.

Please note: If your staff and customers do not comply with the rules (part of) your location may be closed by the local authorities or you may be fined.

Conference halls and party venues

You may receive a maximum of 1,250 visitors per room, provided they have allocated seating. You must use the corona entry pass system. Events are not allowed between 17:00 and 05:00 hours. Everyone must wear a face mask when not seated. Note that everyone must maintain 1.5 metres distance, this affects the number of guests you can receive (1 person per 5m2).

Safe working and guidelines

The advice is that staff in the catering and hospitality sector gets tested for corona twice a week. This is not mandatory.

Hospitality sector organisation Koninklijke Horeca Nederland (KHN) has drawn up a protocol for the reopening of (terraces of) hospitality establishments (in Dutch). The Association of Asian Catering Entrepreneurs (VCHO), the Dutch Hospitality Guild (NHG) and the Association of Professional Deep-Fryers (ProFri) have also drawn up a protocol (in Dutch and Chinese). Most sector organisations have drawn up so-called corona protocols with guidelines on how to implement the government's and National Institute for Public Health and the Environment's (RIVM) rules and advices in your business . You can find these on the Dutch-language website Mijn coronaprotocol.

Financial support

Do you want to make use of or have you applied to one of the government measures for financial support? It makes no difference whether you are open for business or not. As long as you fulfil the requirements you can apply.

This information is provided by

Netherlands Enterprise Agency, RVO