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Product liability

This information is provided by

Netherlands Enterprise Agency

In the Netherlands, the producer is liable for damage caused by a fault in a product, which can include:

  • the lack of a safety provision
  • unsound instructions for use
  • the lack of warnings on the product

The producer is not liable in cases such as the following:

  • The product was safe when first launched on the market, but was no longer so at a later date (e.g. due to deterioration).
  • The product was not originally intended for commercial purposes.
  • You could not possibly have known that the product was unsafe.

Product liability does not apply either to buildings, services and fresh food, for example.

Please note: If you import products from outside the EU, you are legally considered the producer. Product liability only applies to importers, not to agents.

Any further questions?

Please contact the Netherlands Enterprise Agency

+31 (0)88 602 44 44

This information is provided by

Netherlands Enterprise Agency