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Rules for contact-based professions

This information is provided by

Netherlands Enterprise Agency, RVO

Do you work in a contact-based role such as hairdresser, beautician, dietician, driving instructor? Everyone working in a contact-based profession can perform their jobs again. You must comply with these rules.

What are contact-based professions?

Contact-based professions ar for instance:

  • medical and paramedical professionals (such as dieticians, medical officers, occupational therapists, prosthodontists)
  • personal care professionals (such as hairdressers, beauticians, pedicurists)
  • alternative medicine practitioners (such as acupuncturists, homeopaths, chiropractors)
  • driving instructors
  • tattoo shops
  • sex workers

Rules for contact-based roles

Most sector organisations have established a protocol regarding rules specific to your profession. In general you should follow these rules.

  • You should only see clients by appointment, spread appointments across the day.
  • Ask your clients if they have any health issues such as a cold, runny nose, sore throat, (slight) fever or coughing. Use the RIVM's (National Institute for Public Health and the Environment) health check document for visitorsExternal link. If your client or one of their housemates has any of these issues, you cannot allow them to come.
  • Employees who come in contact with your clients must take their temperature every morning. If they have a fever they are not allowed to work.
  • Employees with a fever or a cold must stay at home. This is also the case if their housemates have a cold or fever.
  • You must take measures to ensure your employees and clients can keep 1.5m distance inside and in front of your business.
  • Ensure maximum hygiene: wash hands at least every hour, before and after treatment, have clients wash their hands when entering your establishment, do not shake hands, sneeze or cough into your elbow, use paper tissues, clean the working space and all materials after every client.
  • Make sure your establishment is well ventilated.
  • Wearing of non-medical face masks is not mandatory but it is allowed.
  • Make sure your rules are clear and visible inside and outside your place of business

These rules apply also to professionals working from their own or their clients' home as well. Also check RIVM's attention points for contact professionsExternal link. If necessary the Government may decide to close sectors or businesses again.

Protocols for contact-based professions

Most sector organisations have drawn up protocols. Check if there is specific protocol for your profession, for instance:

You can find the protocols through the Dutch-language website Mijn coronaprotocolExternal link (in Dutch). Please note: a protocol is not legislation, but an elaboration of the National Institute for Public Health and the Environment's (RIVM) advice for the workplace.

Financial support

Do you want to make use of or have you applied to one of the government measures for financial support? It makes no difference whether you are open for business or not. As long as you fulfil the requirements you can apply.

This article is related to:

This information is provided by

Netherlands Enterprise Agency, RVO