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Rules for contact-based professions

This information is provided by

Netherlands Enterprise Agency, RVO

Do you work in a contact-based role such as hairdresser, beautician, dietician, driving instructor? Everyone working in a contact-based profession can perform their jobs again. You must comply with these rules.

What are contact-based professions?

Contact-based professions are for instance:

  • medical and paramedical professionals (such as dietitians, medical officers, occupational therapists, prosthodontists)
  • personal care professionals (such as hairdressers, beauticians, pedicurists)
  • alternative medicine practitioners (such as acupuncturists, homeopaths, chiropractors)
  • driving instructors
  • tattoo shops
  • sex workers

Rules for contact-based roles

Most sector organisations have established a protocol regarding rules specific to your profession. In general you should follow these rules:

  • You should only see clients by appointment, spread appointments across the day.
  • You must ask your clients’ contact details (name, phone number and email address) so the Municipal Health Service (GGD) can trace the source of an outbreak and their contacts (registration requirement).
  • You should also register the date and time of their visit.
  • You must have your client's consent to register their details and you may not use the information for other purposes.
  • The registration requirement is not applicable if it hinders you in your work or is a threat to someone's health or safety (this may be the case for instance for care providers or their clients, enforcers or investigators).
  • Wearing face masks indoors in public spaces is strongly advised, both for your staff and your customes. Read more on face masks and your company.
  • Ask your clients if they have any health issues such as a cold, runny nose, sore throat, (slight) fever or coughing. You can use the RIVM's (National Institute for Public Health and the Environment) health check document for visitors. If your client or one of their housemates has any of these issues, you cannot allow them to come.
  • Employees who come in contact with your clients must take their temperature every morning. If they have a fever they are not allowed to work.
  • Employees with a fever or a cold must stay at home. This is also the case if their housemates have a cold or fever.
  • You must take measures to ensure your employees and clients can keep 1.5m distance inside and in front of your business.
  • Ensure maximum hygiene: wash hands at least every hour, before and after treatment, have clients wash their hands when entering your establishment, do not shake hands, sneeze or cough into your elbow, use paper tissues, clean the working space and all materials after every client.
  • Make sure your establishment is well ventilated.
  • Make sure your rules are clear and visible inside and outside your place of business

These rules apply to professionals working from their own or their clients' home as well. Also check RIVM's attention points for contact professions. If necessary the Government may decide to close sectors or businesses again.

Protocols for contact-based professions

Most sector organisations have drawn up protocols. Check if there is specific protocol for your profession, for instance:

You can find the protocols through the Dutch-language website Mijn coronaprotocol (in Dutch). Please note: a protocol is not legislation, but an elaboration of the National Institute for Public Health and the Environment's (RIVM) advice for the workplace.

Financial support

Do you want to make use of or have you applied to one of the government measures for financial support? It makes no difference whether you are open for business or not. As long as you fulfil the requirements you can apply.

This article is related to:

This information is provided by

Netherlands Enterprise Agency, RVO