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Do you work in a contact-based role such as hairdresser, physiotherapist, beautician, dietician, driving instructor? If you work in a contact-based profession you may perform your job again since 3 March 2021. You and your clients must comply with the basic corona rules, and the rules in your sector guidelines.
Please note: This applies to all contact-based professions except for sex workers.
What are contact-based professions?
Contact-based professions are for instance:
- medical and paramedical professionals (such as dieticians, medical officers, occupational therapists, prosthodontists).
- personal care professionals (such as hairdressers, beauticians, pedicurists)
- alternative medicine practitioners (such as acupuncturists, homeopaths, chiropractors)
- driving instructors (in Dutch)
- tattoo shops
- sex workers (you may not start work yet)
Click-and-collect and shopping by appointment
If you have a shop with your professional location, you are for instance a hairdresser or beautician with a salon, you are also allowed to offer shopping by appointment and click-and-collect services. You must follow the rules for shops.
1.5 metres distance
You should perform your job at 1.5 metres distance insofar as possible. You must take measures to ensure your employees and clients can keep 1.5m distance inside and in front of your business. Make clear how many clients may be in your place of business at the same time. You may refuse entrance.
See clients by appointment
You should only see clients by appointment. Spread appointments across the day and make sure there is little or no contact between your clients. You must ask your clients’ contact details (name, phone number and email address) so the Municipal Health Service (GGD) can trace the source of an outbreak and their contacts (registration requirement). You should also register the date and time of their visit. Make sure you have your client's consent to register their details. You may not use the information for other purposes.
The registration requirement is not applicable if it hinders you in your work or is a threat to someone's health or safety (this may be the case for instance for care providers or their clients, enforcers or investigators).
Upon booking the appointment or when arriving, you ask your clients if they have any health issues such as a cold, runny nose, sore throat, (slight) fever or coughing. You can use the RIVM's (National Institute for Public Health and the Environment) health check document for visitors. If your client or one of their housemates has any of these issues, you cannot allow them to come. Employees with a fever or a cold must stay at home.
Ensure maximum hygiene. Wash your at least before and after treatment and have your clients wash their hands when entering your establishment. Clean the working space and all materials after every client. Make sure your establishment is well ventilated.
Wearing a face mask
Wearing of face masks indoors in public spaces is mandatory since 1 December 2020 (pdf available in 8 languages). In contact-based roles wearing of a face mask is mandatory for both you and your staff and your customers. Read more on face masks and your company.
Protocols for contact-based professions
Most sector organisations have drawn up protocols. Check if there is specific protocol for your profession, for instance:
- protocol for hairdressers (in Dutch)
- protocol for beauticians (in Dutch)
- protocol for driving schools (in Dutch)
- protocol for gyms (in Dutch)
- protocol for tattoo shops (in Dutch)
You can find the protocols through the Dutch-language website Mijn coronaprotocol (in Dutch). Please note: a protocol is not legislation, but an elaboration of the National Institute for Public Health and the Environment's (RIVM) advice for the workplace.
Do you want to make use of or have you applied to one of the government measures for financial support? It makes no difference whether you are open for business or not. As long as you fulfil the requirements you can apply.