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If you provide overnight accommodation in the Netherlands, for instance in a hotel, bed & breakfast or marina, you must maintain an ongoing visitor register. This way you can provide information on who is staying in your accommodation in case of for instance calamities such as a fire.
The information entered in this register should include:
- the guest’s name and place of residence
- the date of arrival and departure
- the type of identity document (ID) presented by the guest. Please note: you are not allowed to (temporarily) keep or make a copy of the ID.
You are not required to note the names and other information of spouses, minor children and travelling parties in the visitor register.
Copy of ID
You may not temporarily keep or make copies of your guests IDs. You are also not allowed to make note of your guests Citizen Service Number (BSN). In the entire European Union the General Data Protection Regulation (GDPR or AVG) is in force. This privacy regulation states that you may only keep a copy of a persons ID on good grounds (i.e. legal obligation).
Applying for a visitor register
The requirement to maintain a visitor register is laid down in the Criminal Code (Wetboek van Strafrecht). Furthermore, a visitor register is often required by the General Municipal Bye-Law (Algemene Plaatselijke Verordening). You can apply for a visitor register to some municipal authorities or you can download the register from their website. The municipal authority may ask you to provide the information from your visitor register, for example, when you file your tourist tax return.
Online data provision via Message Box
You can apply for a visitor register or submit the information from your visitor register also via Message Box. Message Box is a secure email system that enables you as an entrepreneur to exchange digital messages with Dutch government agencies.