The EU has free movement of goods. That means there are no customs formalities. Your customer does not have to pay import duties. The VAT rate (btw) is 0% in nearly all cases. However, always check the product requirements within the EU, and in your customer’s country. Be sure to make clear arrangements about the transport of the goods.
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Use the 0% VAT-rate
If you export to a business client in another EU country, you can use the 0% VAT rate. Your customer will pay local VAT instead of Dutch VAT. To make use of the 0% rate, you need to meet 2 qualifications:
- Check that your customer has a valid VAT number;
- Be sure you can prove the goods have been transported to the destination country, for instance with a transport bill.
Check the product requirements
Products must be safe to use before they are launched on the market. That is why you should check the EU product requirements for your product. If your product meets the European requirements, you’re free to export it to every EU member state.
Check the local legislation
Many countries demand that you provide product information in the country’s language(s). That applies to packaging and labels, but also to user manuals. Sometimes, a technical adaptation must be made to the product. Some countries have rules to contain the amount of packaging waste. So find out what the rules and regulations (in Dutch) in your chosen destination country are.
Make clear transport arrangements
Make clear arrangements with your customer: who transports the goods? If you do it yourself, there are several options. But you could always outsource the transport to a transport company, a forwarding agent (in Dutch) or parcel service.
- Record the terms of delivery and make sure your customer is aware of your general conditions.
- Transport insurance will cover the risk of something going wrong during transport of the goods.
- Know the do’s-and-don’ts of the destination country (in Dutch) to avoid surprises.