Business.gov.nl uses cookies to improve the website. These functional and analytical cookies do not contain your personal data. Do you want to watch video content? Third parties may place tracking cookies to track your online behaviour. You can refuse these tracking cookies. How cookies are used on Business.gov.nl.

Logo Business.gov.nl, government information for entrepreneurs.
You cannot view this video due to your cookie settings. Would you like to watch?or Watch this video on YouTubeHow cookies are used on Business.gov.nl.
Home
Videos

Part 3: Does my online shop comply with regulations?

Published by:
Business.gov.nl
Netherlands Chamber of Commerce, KVK
< 1 min read

Privacy and consumer protection are increasingly important issues in online sales. Dutch Authority for Consumers and Markets ACM checks if you keep your end of the bargain. So be sure to make clear what your terms and conditions are. KVK expert Johan Laffra steers us through the 8 main consumer protection rules. Owner Sebastian Pollesello explains how his business Capsule Studio complies with the rules.

You can watch this webinar with English subtitles. Just click on the settings symbol and choose subtitles.

  • Laureen Peskens

    Laureen Peskens

    Host

  • Emma Hutchison

    Emma Hutchison

    Co-founder Gin Fling

  • Johan Laffra

    Johan Laffra

    KVK Business adviser

  • Sebastian Pollesello

    Sebastian Pollesello

    Co-founder Capsule Studio

How would you rate this page?(question 1 of max 3)
We are sorry to hear that. How can we improve?(question 2 of 3)

Check also

Questions relating to this article?

Please contact the Netherlands Chamber of Commerce, KVK

+31 (0)88 585 2222Service & Contact pageAsk other entrepreneurs for advice on Higherlevel.nl
To top
Part 3: Does my online shop comply with regulations? | Business.gov.nl