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Part 3: Does my online shop comply with regulations?

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Business.gov.nl
Netherlands Chamber of Commerce, KVK
< 1 min read

Privacy and consumer protection are increasingly important issues in online sales. Dutch Authority for Consumers and Markets ACM checks if you keep your end of the bargain. So be sure to make clear what your terms and conditions are. KVK expert Johan Laffra steers us through the 8 main consumer protection rules. Owner Sebastian Pollesello explains how his business Capsule Studio complies with the rules.

You can watch this webinar with English subtitles. Just click on the settings symbol and choose subtitles.

  • Laureen Peskens

    Laureen Peskens

    Host

  • Emma Hutchison

    Emma Hutchison

    Co-founder Gin Fling

  • Johan Laffra

    Johan Laffra

    KVK Business adviser

  • Sebastian Pollesello

    Sebastian Pollesello

    Co-founder Capsule Studio

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