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Part 3: Does my online shop comply with regulations?

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Privacy and consumer protection are increasingly important issues in online sales. Dutch Authority for Consumers and Markets ACM checks if you keep your end of the bargain. So be sure to make clear what your terms and conditions are. KVK expert Johan Laffra steers us through the 8 main consumer protection rules. Owner Sebastian Pollesello explains how his business Capsule Studio complies with the rules.

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Who are participating?

Laureen Peskens

Laureen Peskens

Host

Emma Hutchison

Emma Hutchison

Co-founder Gin Fling

Johan Laffra

Johan Laffra

KVK Business adviser

Sebastian Pollesello

Sebastian Pollesello

Co-founder Capsule Studio

Check also

This information is provided by

Business.gov.nl
Netherlands Chamber of Commerce, KVK
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