Privacy and consumer protection are increasingly important issues in online sales. Dutch Authority for Consumers and Markets ACM checks if you keep your end of the bargain. So be sure to make clear what your terms and conditions are. KVK expert Johan Laffra steers us through the 8 main consumer protection rules. Owner Sebastian Pollesello explains how his business Capsule Studio complies with the rules.
You can watch this webinar with English subtitles. Just click on the settings symbol and choose subtitles.
Who are participating?
Co-founder Gin Fling
KVK Business adviser
Co-founder Capsule Studio