Privacy and consumer protection are increasingly important issues in online sales. Dutch Authority for Consumers and Markets ACM checks if you keep your end of the bargain. So be sure to make clear what your terms and conditions are. KVK expert Johan Laffra steers us through the 8 main consumer protection rules. Owner Sebastian Pollesello explains how his business Capsule Studio complies with the rules.
You can watch this webinar with English subtitles. Just click on the settings symbol and choose subtitles.
Who are participating?
Laureen Peskens
Host
Emma Hutchison
Co-founder Gin Fling
Johan Laffra
KVK Business adviser
Sebastian Pollesello
Co-founder Capsule Studio
