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If you supply heat to consumers or to small businesses with a maximum connection of 100 Kilowatt, you must adhere to the Dutch Heat Act (Warmtewet).To do so, you have to:
- register as heat supplier (in Dutch) with the Netherlands Authority for Consumers and Markets (ACM)
- enter an agreement with your clients
- comply with the maximum rates set by ACM
- find out whether you need a permit from ACM to supply heat
If you are involved in a disagreement, you may approach a Disputes Committee. All heat suppliers must be registered with such a Disputes Committee.
Reference values heating equipment
The Heating Regulation (based on the Heat Act) sets reference values for heat distribution equipment (in Dutch) in order to establish maximum prices.
New Heat Act
If you are a landlord and you supply heat to your tenants or you rent an office and your landlord supplies heat, this is no longer covered by the Heat Act. Supplying heat to tenants is be covered by rental law. This means heat supply will become part of the rental agreement. You will no longer need a separate agreement for supplying heat.
The new Heat Act also means:
- maximum tariffs for cold and tepid water
- heat cost allocators can be passed onto users
- the heat supplier can correct use according to the location of an office/a workspace in a building. This accommodates for loss of heat through pipes.
- ever year heat suppliers may suffer 1 outage in the heating system before having to pay. The heating outage must be resolved within 24-hours. The time limit for serious outages increases from 4 to 8 hours.