Do you sell outside of a salesroom or shop? For instance door-to-door? You must keep to more rules than when selling from a shop or salesroom. You must, for instance, inform your customer clearly.
What is door-to-door sales?
Door-to-door sales is any type of sales of products or services from outside an official sales area such as a shop or salesroom. This kind of sale includes:
- door-to-door sales
- street sales
- sales demonstrations (for example during special bus trips)
- sales parties (hosted in someone's home)
Do you sell over the phone or via a web shop? These type of sales are not considered to be 'sales outside of a salesroom or shop' (like door-to-door sales), but distance sales (verkoop op afstand).
Rules for entering into an agreement
Do you enter into an agreement outside your shop or salesroom? You must record the sale in an agreement and you must make sure your customer receives the relevant information. You have to give information on among others:
- the total costs
- the product or service itself
- contact details of your company
- duration of contract
Please note: You may need a street trader’s licence from your municipality to sell door-to-door.