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Medical practitioners in the Netherlands are required to keep records for each patient. These records contain various details including the patient’s health and the treatment prescribed by the medical practitioner.
Citizen service number (BSN)
You are obliged to include the patient’s citizen service number (burgerservicenummer, BSN) in your records and to use this number when exchanging information. Your patients must identify themselves using a valid ID.
Access to records
A patient has the right to view their medical records. The only details the patient may not access are the practitioner’s own notes and any details that may affect the privacy of a third party. Records must be maintained for at least 15 years. If you decide to give up your medical practice, you must transfer your records to your successor or to any other designated health care institute in your region. Make sure to inform your patients about this intended transfer.
Sharing medical records
If you have your patient's permission to share their medical information with other care providers, you can register their information for electronic consultation by these care providers. You register your patient's permission in your records.
UZI card and AGB code
If you as care provider want to access confidential patient information online, you need an UZI card. You can obtain the UZI card from the Dutch Unique Healthcare Provider Identification Register (UZI-register), for which you will need an AGB code'(Algemeen Gegevensbeheer Zorgverleners, the General Database for Care Providers). You can apply for an AGB code at AGBcode.nl (in Dutch). You use the AGB code in the electronic invoicing process between you and your health insurance company.