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What has changed?
Do you sell products or digital services? The period for reversal of the burden of proof has been extended from 6 months to 12 months (1 year).
Reversal of the burden of proof means that you as the seller must prove that a defect has occurred after you sold the product. If you cannot prove this, it is assumed the product was defective at the time of its sale. You are then required to offer a solution: repair, replace, repay the purchase price, or end the agreement.This extension of the reversed burden of proof also applies to second-hand goods.
- sellers of goods (and digital services)
This 'Implementing act on the sale of goods and delivery of digital content' has taken effect on 27 April 2022.