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With a certificate or quality mark, you can demonstrate that something meets certain requirements. In some cases, a certificate is mandatory.
What is a certificate?
A certificate is an official written document. A certificate demonstrates that the products and services, processes or working conditions in your company meet certain requirements with respect to for instance:
Are certificates mandatory?
Sometimes, a client or the Dutch government makes certification mandatory. In general this is the case when it concerns safety or quality, for example for:
- people working with asbestos
- lifts, cranes and pressure vessels
- diving work
- working with explosives
- commercial fireworks
- working conditions services
- companies that dig up archaeological sites
- drivers transporting dangerous goods
- health and safety services
What is a quality mark?
A quality mark is an image (logo) on a product or on a description of a service. The logo demonstrates that the product or service meets the requirements associated with that quality mark.
Permission for using a quality mark
You must be granted permission from the quality mark owner to use it. If granted, you may use its logo. However, if your product or service fails to meet the promised standards, consumers may call you to account. In that case, you must offer them a solution within a reasonable period of time, free of charge.
How to get a certificate or quality mark
Certificates or quality marks are issued by a certifying body (Certificerende instelling, CI). Technically, anyone can issue certificates or quality marks. However, if a CI is accredited you know that the issuing body is independent and competent. The Dutch Accreditation Council (Raad voor Accreditatie, RvA) lists: